How Can We Help?
We're here to help you get the most out of LTIC. Find answers below or reach out to our team.
Response Time
We typically respond within 24-48 hours during business days.
Monday - Friday, 9am - 5pm EST
Common Questions
How do I reset my password?
You can reset your password by tapping "Forgot Password" on the login screen. You'll receive an email with instructions to create a new password.
How do I delete my account?
Go to Settings > Account > Delete Account in the app. This will permanently delete your account and all associated data. This action cannot be undone.
How do I change my privacy settings?
Navigate to Settings > Privacy in the app. You can control who sees your posts, manage blocked users, and adjust notification preferences.
How do I report inappropriate content?
Tap the three dots (...) on any post and select "Report". Choose the reason for reporting and our team will review it within 24 hours.
Can I export my data?
Yes. Go to Settings > Account > Export Data. You'll receive an email with a download link for all your data within 48 hours.
How do I contact support from the app?
Go to Settings > Help & Support > Contact Us. You can also email us directly at support@ltic.app
Safety & Privacy
Your Privacy Matters
We take your privacy seriously. Your data is encrypted and never sold to third parties.
Read Privacy PolicyCommunity Guidelines
Help us keep LTIC a safe space by following our community guidelines.
Read Terms of ServiceNeed Immediate Support?
LTIC is a community support tool, not a crisis service. If you're in crisis or need immediate help, please reach out to professional resources: