← Back

Privacy Policy

Last updated: November 19, 2025

1. Introduction

LTIC ("Last Time I Cried") ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application ("App") and related services ("Services").

This policy applies to all users of our Services, including users in the European Union (EU), European Economic Area (EEA), and United Kingdom (UK), and is designed to comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

By using our Services, you consent to the collection and use of information in accordance with this policy. Please read this policy carefully and contact us if you have any questions.

2. Data Controller Information

For the purposes of applicable data protection laws, LTIC is the "data controller" of your personal information. This means we determine how and why your personal data is processed.

Contact Details:
Email: privacy@ltic.app
Website: https://ltic.app

3. Information We Collect

3.1 Information You Provide Directly:

  • Account Information: When you register, we collect your Apple ID information (email address, name if provided), username, and profile information
  • Profile Data: Bio, avatar image, display name, and other optional profile details
  • User Content: Events you create, including titles, descriptions, categories, images, and privacy settings
  • Social Interactions: Comments, reactions (likes, hugs), and follow relationships
  • Communications: Messages you send to us for support or feedback

3.2 Information Collected Automatically:

  • Device Information: Device type, operating system version, unique device identifiers, and mobile network information
  • Usage Data: Features used, actions taken, time spent in the App, and interaction patterns
  • Push Notification Tokens: Expo push tokens for delivering notifications
  • Log Data: IP address, browser type, access times, pages viewed, and referring URLs

3.3 Special Category Data:

Given the nature of LTIC as an emotional support platform, we may process information that could be considered "special category" or "sensitive" data under GDPR, such as information about your mental or emotional wellbeing. We process this data only with your explicit consent, which you provide by creating and sharing emotional events.

4. Legal Basis for Processing (GDPR)

If you are in the EU/EEA/UK, we process your personal data based on the following legal grounds:

  • Contract Performance: To provide the Services you requested (Article 6(1)(b))
  • Consent: For processing special category data and optional features (Article 6(1)(a) and Article 9(2)(a))
  • Legitimate Interests: For analytics, security, and service improvement (Article 6(1)(f))
  • Legal Obligation: To comply with applicable laws (Article 6(1)(c))

5. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the LTIC Services
  • Create and manage your account
  • Enable social features like following, commenting, and reacting
  • Send push notifications about activity relevant to you
  • Process and respond to your support requests
  • Send technical notices, security alerts, and administrative messages
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and abuse
  • Comply with legal obligations
  • Generate anonymized, aggregated statistics (e.g., year-end "Wrapped" summaries)

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

6.1 With Other Users:

Based on your privacy settings, your profile and events may be visible to other users. You control whether your events are public, followers-only, or private.

6.2 Service Providers:

  • Supabase: Database hosting and authentication (data stored in secure cloud infrastructure)
  • Expo: Push notification delivery
  • PostHog: Privacy-focused analytics
  • Apple: Authentication via Sign in with Apple

6.3 Legal Requirements:

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of LTIC, our users, or others.

6.4 Business Transfers:

If LTIC is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and any choices you may have regarding your information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws.

For transfers from the EU/EEA/UK, we implement appropriate safeguards including:

  • Standard Contractual Clauses approved by the European Commission
  • Ensuring recipients provide adequate protection for personal data

8. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

  • Account Data: Retained until you delete your account
  • User Content: Retained until you delete the content or your account
  • Usage Data: Generally retained for 2 years for analytics purposes
  • Legal Compliance: Some data may be retained longer if required by law

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is necessary for legal compliance.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Access controls and authentication for systems
  • Row Level Security (RLS) policies in our database

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

10.1 All Users:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (via in-app account deletion or email)
  • Data Export: Request a copy of your data in a portable format

10.2 EU/EEA/UK Users (GDPR Rights):

  • Right to Erasure: Request deletion of your personal data
  • Right to Restriction: Request limitation of processing
  • Right to Object: Object to processing based on legitimate interests
  • Right to Portability: Receive your data in a structured, machine-readable format
  • Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

10.3 California Users (CCPA Rights):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your rights

To exercise any of these rights, please contact us at privacy@ltic.app. We will respond to your request within 30 days.

11. Children's Privacy

Our Services are not intended for children under 16 years of age (or 13 years with parental consent where permitted). We do not knowingly collect personal information from children under these ages.

If we learn we have collected personal information from a child under the applicable age without proper consent, we will delete that information promptly. If you believe we have collected information from a child inappropriately, please contact us at privacy@ltic.app.

12. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

13. Push Notifications

We may send you push notifications about:

  • New comments on your events
  • Reactions to your events
  • New followers and follow requests
  • Important service announcements

You can manage your notification preferences in your device settings or within the App at any time.

14. Cookies and Similar Technologies

Our App does not use cookies. Our website may use cookies and similar technologies for analytics purposes. You can control cookies through your browser settings. Our analytics provider (PostHog) is configured with privacy-preserving settings.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes:

  • We will update the "Last updated" date
  • We will notify you through the App or via email
  • We will provide at least 30 days' notice before material changes take effect

Your continued use of the Services after the effective date constitutes acceptance of the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

General Inquiries: support@ltic.app

Privacy Inquiries: privacy@ltic.app

Website: https://ltic.app

For EU/EEA/UK Users: You have the right to lodge a complaint with your local data protection supervisory authority if you believe our processing of your personal information violates applicable law.